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Southern Law Webinar | Fri Jan 22nd 2020

January 4, 2021
|In Events
|By Simantak Saha
Southern Law Webinar | Fri Jan 22nd 2020
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COVID-19: Finders International response

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COVID-19: Finders International response

We wish to ensure all of our clients that our business operations remain open and clients should see continuity in the level of service and support received.

The health and wellbeing of our staff remains at the forefront of our planning and we are ready to respond to any government updates where necessary. The vast majority of our team are now working remotely with complete access to our bespoke computer systems thanks to innovative systems created over the years and in line with emergency procedures.  These systems continue to adhere to data protection legislation and all clients should remain confident that we continue to safeguard their information accordingly.

Our telephone lines remain open 24-hours a day, 7 days a week and any general queries can be emailed on [email protected]

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Elavon Secure

Customers can pay for our services by credit or debit card by phone with complete confidence that our systems are secure.

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Living Wage

Finders International is proud to have been accredited as a Living Wage Employer and are committed to this voluntary standard for all our UK staff. We recognise the importance of being a responsible employer.

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UK Government Patent Office – Registered Trademarks

Our logos are registered under trade mark number UK00003282843. To check our listing enter our trade mark number at https://trademarks.ipo.gov.uk/ipo-tmcase

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AVIVA Insurance

Finders International is an approved agent of AVIVA for missing beneficiary, missing will and empty property insurance and are the longest standing provider of online policies.

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Dementia Friends

Many of our staff have trained as Dementia Friends and we are proud to be the only UK probate research firm training staff to support this initiative.

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Friends Against Scams

We are proud to be the first probate research firm to become Friends Against Scams. Our industry became well known through the BBC TV series Heir Hunters and Finders wish to remain vigilant and responsible in proving their credentials is backed by their commitment to Friends Against Scams.

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Internet Crystal Clear Mark

As part of the Plain English Campaign, the Internet Crystal Mark demonstrates our commitment to making our website content clear to visitors.

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Cyber Essentials Certificate of Assurance

Cyber Essentials is a UK Government back scheme aiming to protect companies against cyber-attacks and we are the first firm in our industry to have achieved certification.

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ISO 14001

We continue to promote our green credentials and are proud to have been awarded ISO 14001 Environmental Management Certification. We are the only firm in our industry to hold this.

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ISO/IEC 27001

Finders International have been awarded the ISO 27001 Certification for Information Security Management Systems, offering our client reassurance that we observe best practice procedures.

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ISO 9001

Finders International are certified in ISO 9001 which sets out the criteria for a quality management system and demonstrates our commitment to providing continual improvement of our customer’s requirements.

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Association of Professional Genealogists (APG)

The APG is a globally recognised organisation dedicated to supporting those involved in genealogical services. We have more members than any other European firm.

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The National Association of Licensed Paralegals

NALP is the longest running UK membership body of paralegals and Finders International have more members than any other firm in our industry.

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UK Probate Research Awards 2019 & 2020

Finders International were proud recipients of awards at the 2019 and 2020 ceremonies, including ‘Best UK Probate Research Firm’.

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Our Regulator

The International Association of Professional Probate Researchers (IAPPR) provides voluntary regulation across a global network of firms with the aim of promoting professional and ethical standards.

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